• ESG
  • About DCS
    • About Us
    • Contact Us
    • Executive Board
    • Technology Partners
    • Awards
    • Technology Frameworks
    • Office Locations
    • Community Initiatives
  • Office Locations
    • Show All
    • North
    • London
    • Midlands
    • South
    • Scotland
  • Careers
    • Job Vacancies
    • Why Work for Daisy?
    • Apprenticeships at Daisy
    • Interview Hints & Tips
    • Working in Sales at Daisy
    • Early Careers Initiatives
    • Women in Tech
    • 2023 Gender Pay Gap Report
  • Support
    • Service Updates
    • Customer Support
    • BC Rehearsal Form
  • Login
    • New to MyAccount
    • MyAccount Login
    • CSM Portal
    • Wisdom EDRMS
  • Incident Response
  • linkedin
  • twitter
  • instagram
daisy logo
  • Our Solutions
    • Operational Resilience
          • Work Area Recovery (WAR)
            • FlexPlace
            • Cyber Business Recovery
            • Workplace Recovery
          • Data Protection and Recovery
            • Data Protection and Recovery Solutions
            • Backup
            • Replication
            • Storage
          • Disaster Recovery
            • Cyber Business Recovery
            • Physical or Virtual Systems Recovery
          • Operational Resilience Planning & Management
            • The Digital Operational Resilience Act (DORA)
            • BCM Consultancy
            • Shadow-Planner
            • Business Continuity as a Service (BCaaS)
          • Serviced Offices
            • Tech-empowered workplaces that adapt to your changing needs.
          • Data Centres
            • UK-based state-of-the-art data centres to host your infrastructure and services.
    • Unified Communications
          • Private Cloud UC
            • OnlineUC Mitel is a purpose-built communications solution that improves business productivity.
          • Public Cloud UC
            • RingCentral RingEX
            • Gamma Horizon
            • Microsoft Teams
          • On-Premises UC
            • Mitel offers a range of integrated communications solutions that businesses from all sectors.
          • Mobile
            • O2 & Vodafone Tariffs
            • Mobile Device Management
            • Daisy SMS – Flexible, Cost-effective and Secure | IT Solutions
            • Mobile+
          • Lines & Calls
            • Direct Routing
            • PSTN and ISDN switch-off
            • SIP Trunking
            • Inbound Numbers
          • PSTN Switch-off
            • Future-proofing your communications. The PSTN switch-off is happening, and it’s happening now.
          • Contact Centre
            • RingCentral RingCX
            • MiContact Centre
            • Cirrus Contact Centre
          • Daisy Multi-Network (IoT)
            • Maximise your device coverage with our Multi-Network SIM.
    • Connectivity
          • Circuits & Mobile Connectivity
            • ADSL and FTTC Broadband
            • Single Order Broadband (SOGEA)
            • Dedicated Ethernet
            • Cellular Connectivity
          • LAN & WiFi
            • Cloud Networking
            • Intent-Based Networking
            • Public WiFi
            • Smart Buildings
            • Switches and Access Points
            • Wired & Wireless LAN
          • WAN & SD-WAN
            • SD-WAN
            • MPLS
            • HSCN Network
          • Network Security
            • Next-Generation Firewalls
            • DDoS Protection
            • Secure Access Service Edge (SASE)
            • Network Access Control
          • Cloud Connectivity
            • Secure, fast, and reliable connections to public cloud.
    • Cloud
          • Public Cloud
            • Microsoft Azure
            • Microsoft 365
            • Quantum 365
            • Hybrid Cloud Management
            • Cloud Security
            • Data Science
          • Private Cloud
            • HPE GreenLake
            • Managed Hosting
            • Servers & storage
            • Colocation Services
            • Cloud Security
          • Colocation Services
            • Data Centres
            • Servers & Storage
            • Data Protection & Recovery
          • Cloud Subscriptions
            • Azure Plan
            • Microsoft 365 NCE
            • OnlineUC Gamma
            • OnlineUC Mitel
          • Cloud Applications
            • Unlock the value of your data with Daisy’s Data Science Assessment.
          • Hybrid Cloud Management
            • Daisy has taken all aspects of hybrid cloud and created a single managed service solution.
          • Cloud Transformation
            • Our cloud assessments deliver the greatest possible value from your cloud investments.
          • Cloud Security
            • Protect servers, infrastructure, and data on-premise or in the cloud.
    • Cyber Security
          • Managed Detection & Response
            • Endpoint Detection & Response
            • Security Information & Event Management (SIEM)
            • Vulnerability Management
            • Incident Response
          • Cloud & User Security
            • Email Security
            • Multi-Factor Authentication
            • Identity & Access Management
            • Azure Security
            • Security Awareness Training
            • Compliance Management
          • Security Assurance
            • Security Consultancy
            • Penetration Testing
            • Cyber Essentials
            • Virtual CISO
          • Security Operations Centre (SOC)
            • Cyber security threats are increasingly sophisticated and constantly evolving. No business is safe from data breaches and cyber security hacks. Our expert Security Operations Centre (SOC) provides around-the-clock monitoring and support, ensuring swift response to any security incidents.
    • Modern Workplace
          • Meet the physical and technological needs of your business and employees
            Modern Workplace solutions deliver a consistent, reliable, and secure end-user experience for your modern workforce.
          • Modern Workplace
            • Artificial Intelligence and Automation
            • Discover and Design
            • Configure
            • Deploy
            • Secure and Optimise
            • Maintain
            • Recover and Renew
    • AI
          • Unleash the transformational power of Artificial Intelligence
            The profile of automation, and now AI, has been raised massively by the strides in capability seen in generative AI over the last couple of years.
          • Artificial Intelligence & Automation
            • Automation
            • Predictive AI
            • Generative AI
            • Executive Briefing Sessions
            • AI Transformation Workshop
            • Microsoft 365 Copilot Readiness Assessment
            • Microsoft 365 Copilot Workshop
            • Microsoft 365 Copilot Training
            • Microsoft 365 Copilot Licensing
            • Data Risk Assessment
            • Data Security Preparation
            • Power Platform Adoption
            • Virtual Agent Creation
            • Smart Places, IoT, Data Platforms, Governance & Analytics
          • Wherever you are on your journey, Daisy and our expert partners can help you realise the value.
            Find out more here.

  • Our Services
        • Support & Managed Services
          • Network (LAN) Management
          • Hybrid Cloud Management
          • Customer Design Authority
          • Microsoft 365 Managed Services
          • Next-Generation Firewall Management
          • Managed Fortinet SD-WAN
          • UC Management
          • Technical Skills Services
          • Hardware Break/Fix
        • Professional Services
          • Our technical experts help make solutions work for you – consultancy, design and implementation…
        • Service Integration and Management (SIAM)
          • Transfer management and control of all your IT services to an experienced and trusted SIAM guardian.
        • End User Service Desk
          • Customised to meet your specific needs and service levels, options include dedicated, syndicated and hybrid service desk models.
        • Technology Adoption/Training
          • Cost-effective standardised or bespoke training that enables users to get the most out of your solutions.
        • Product Supply & Licensing
          • Dell Desktop PCs
          • Dell Laptops
          • Dell Workstations
          • HP Desktop PCs
          • HP Notebooks and Tablets
          • HP Thin Clients
          • Lenovo ThinkBook
          • Lenovo ThinkCentre AIOs
          • Microsoft Surface
          • Modernising the work experience
          • Windows 11
          • Recover and Renew
  • Sectors
    • Retail
    • Legal (Professional Services)
    • Financial Services
    • Transport & Logistics
    • Manufacturing
    • Healthcare
    • Higher and Further Education
    • Construction
    • Local Government
  • Resources
    • Resource Centre
    • Case Studies
    • Company News
    • Notifications
    • Events
  • Partners
  • A to Z
  • ESG
  • About DCS
    • About Us
    • Contact Us
    • Executive Board
    • Technology Partners
    • Awards
    • Technology Frameworks
    • Office Locations
    • Community Initiatives
  • Careers
    • Job Vacancies
    • Why Work for Daisy?
    • Apprenticeships at Daisy
    • Work Experience
    • Interview Hints & Tips
    • Early Careers Initiatives
    • Women in Tech
    • 2023 Gender Pay Gap Report
  • Office Locations
  • Support
    • Service Updates
    • Customer Support
    • BC Rehearsal Form
  • Login
    • MyAccount Login
    • New to MyAccount
    • CSM Portal
    • Wisdom EDRMS

Home   /   Resources   /   Guides

Resource Category: Guides

RingCentral contact centre Ai guide

RingCentral Contact Centre AI Guide

With customer service an ever-important differentiator, a simplified AI-driven contact centre solution can be...
SD-WAN 101

SD-WAN 101: A Practical Toolkit [Guide]

A free guide introducing Daisy SD-WAN You’ve decided that your business needs SD-WAN –...
8 Benefits of a Backup Service for Microsoft 365

8 Benefits of a Backup Service for Microsoft 365

The Microsoft 365 backup market is projected to double in the coming years —...
Retail and Hospitality guide resource

Guide: Elevating Retail and Hospitality Operations with Wireless Solutions

The retail and hospitality sectors face unique challenges when it comes to connectivity. From...
secure wireless connectivity wireless connectivity

Guide: Enhancing Public Sector Operations with Wireless Solutions

The public sector faces unique challenges when it comes to connectivity. From budget constraints...
wireless connectivity, secure wireless connectivity, zero trust architecture, bandwidth management,

Navigating the Pain Points of Secure Wireless Connectivity: A Guide for IT Professionals

Ensuring secure and reliable wireless access is a top priority across industries, however the...
Adapting to Change: Why Evolving Work Environments Demand a New Data Protection Strategy

Adapting to Change: Why Evolving Work Environments Demand a New Data Protection Strategy

In recent years, the way we work has undergone a significant transformation. With organisations...
Maintaining Strong Defences: Security Update Management

Maintaining Strong Defences: Security Update Management

As one of Cyber Essentials’ key technical controls, Security Update Management is a crucial...

PSTN SWITCH-OFF A STEP-BY-STEP PLANNING TOOL FOR CONSTRUCTION BUSINESSES

The PSTN switch-off affects all UK construction businesses, often in ways they might not...
SOGEA Spelt Out

SOGEA Spelt Out [Guide]

DAISY / TECHNOLOGY / SUSTAINABILITY / PEOPLE SOGEA.The latest in a long line of...
PSTN switch off

PSTN Switch-off – A Step-By-Step Planning Tool [Guide]

The PSTN switch-off affects all UK businesses, often in ways they might not expect....

Are You Switched On To The PSTN Switch Off – [Guide]

ISDN and PSTN services are being switched off by December 2025, due to Openreach...
PSTN Switch Off Healthcare

PSTN Switch-off a Step-By-Step Planning Tool for Healthcare Organisations

The PSTN switch-off affects all UK healthcare providers, often in ways they might not...
pstn-retail-image-1

PSTN Switch-off – A Step-By-Step Planning Tool For Retail Organisations

The PSTN switch-off affects all UK retailers, often in ways they might not expect....
public cloud unified communications

From the Past to the Future: How to Make the Move from ISDN to SIP

Today’s business climate calls for reliability, agility and flexibility. In order to deliver on...

Hybrid Cloud Strategy: The Ultimate Guide for Decision Makers [Blog]

Start with this guide. Wherever you are in your cloud journey, this hybrid cloud...

5 Insights to Build Excellent Citizen Communications

In today’s increasingly demanding environment, citizens require more support than ever before, underscoring the...

Keeping Ahead of the Connectivity Curve in Education

Today’s learning environment differs significantly from just a few years ago, yet despite its...

Reforming for Recovery: Improving Connection in Healthcare

The pandemic showed that digitalisation, underpinned by the latest in communications technology, can provide...
Cyber Security 101: SIEM

Cyber Security 101: Security Information and Event Management (SIEM)

Our team of experts has carefully curated an overview of best practices, tips and...

Posts navigation

Older posts

About DCS

  • About Us
  • Contact Us
  • Executive Board
  • Technology Partners
  • Awards
  • Technology Frameworks
  • Office Locations
  • Community Initiatives

Resources

  • Resources Centre
  • Case Studies
  • Company News
  • Notifications
  • Events

Careers

  • Job Vacancies
  • Why Work for Daisy?
  • Apprenticeships at Daisy
  • Interview Hints and Tips
  • Working in Sales at Daisy
  • Early Careers Initiatives
  • Women in Tech
  • Our 2023 Gender Pay Gap Report

Follow Us

twitter linkedin instagram

Other Daisy Businesses

  • Daisy Communications
  • Compliance & Codes of Practice
  • Price Information
  • ISO Certifications
  • General Condition C7
  • General Condition C8
  • Data Processing Agreement
  • Privacy and Cookies
  • Preference Centre
  • Report Abuse
  • Customer Complaints Code
  • Pension Information
  • Section 172 Statement (Daisy Corporate Services Trading Limited)
  • Section 172 Statement (Daisy Corporate Services Holdings Limited)

The pricing on the website does not constitute an offer by any member of the Daisy Corporate Services to sell any products and/or services. All pricing may be subject to change and/or withdrawal by any member of the Daisy Corporate Services, without notice.

This website uses cookies. Please visit our Privacy & Cookies Policy for information on the cookies and how you can disable them.

Copyright © 2025 Daisy Corporate Services Trading Limited (registered number 02888250), registered in England & Wales at One Central Boulevard, Blythe Valley, Shirley, Solihull, West Midlands, B90 8BG, with main office at 1-2 Princes Court Business Centre, Wapping Lane, London, E1W 2DA.

Get in touch

Want to hear more from Daisy?

Sign up for relevant content

×